Is it safe to order online?
We take internet security very seriously and make every effort possible to insure your credit card information and identity are protected. We use 256-bit encryption through SSL servers using GoDaddy Secure & PayPal Certificates. Once your transaction is complete we do not store your credit card number anywhere, further protecting you. We never share your personal information with any third party.
How do I update my customer information?
How can I add, modify or cancel my existing order?
How is it that Parfumerie Éternelle’s prices are so much lower than department stores?
What is the difference between Pure Perfume, Eau de Parfum, Eau de Toilette, and Eau de Cologne?
What is the difference between a splash and a spray?
Why do some fragrances seem to last much longer than others?
How can I keep my fragrance from going bad?