You may contact us by e-mail at firstname.lastname@example.org and we will reply to you within 24 hours.
Yes. All returned items must be in their original state, with the box or plastic to be unused/undamaged before they can be accepted for a refund. Your original receipt must accompany your returned items(s) to process your refund. We find that we have remarkably low return rates and we are proud of the high quality products that we offer. However, we understand that there may be a case in which you need to return or exchange your order and we are more than happy to accommodate returns and exchanges on products that have not been opened or used. Since the client can’t return the item in store, the client also has the credit note option.